Campus News

Private students at Makerere University are unable to get online admission letters.

After failing to download their provisional admission letters, private-sponsored students at Makerere University gathered to the Senate building on Tuesday.

After failing to download their provisional admission letters, private-sponsored students at Makerere University gathered to the Senate building on Tuesday.

The institution announced the release of admission letters on Monday, with instructions for private-sponsored students to view their copies online and government-sponsored students to pick up their forms in person.

Students who applied online also use the same accounts to get provisional admission letters that they used to apply on the university website.

Many students sought, but failed, to download their forms after the news.

“No admission history,” according to the website, “your provisional admission letter has not been generated, please contact the registrar’s office,” and “failed log in,” among other things.
Patience Ngonzi, a Bachelor of Agribusiness student, said she initially thought the problem was with her phone, but that other students were experiencing the same issue.

Marion Nabirye, a university student, revealed that her problem was that she couldn’t log into the website where she needed to download her provisional acceptance letter.

Another student in line, Chris Mwesigye, said that after trying several times without success, he decided to use the university’s video instruction to help pupils access the letter, which also failed.

“I’ve been going though the procedure again, step by step, using this video as a guide, but I’m still getting the same response of no admittance history.” When some students inquired about why they couldn’t access their forms, the registrar’s office encouraged them to return home and wait until the system was restored.

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